Last Updated: November 3, 2025

Welcome to Empirical Tuition. We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Data

Information that identifies you directly, such as your name, email address, phone number, payment information, and any details you voluntarily provide when you register or communicate with us.

b. Usage Data

Information about how you interact with our services, including the pages or content you view, the features you use, and the frequency and duration of your activities.

c. Device Data

Information about the devices you use to access our services, such as IP address, browser type, operating system, device identifiers, and approximate location data.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our tutoring services and website.

Process bookings, payments, and related communications.

Respond to enquiries and provide customer support.

Send updates, technical notices, and information about new services or offers.

Personalise your experience and improve service quality.

Comply with legal obligations and enforce our Terms of Service.

3. In-Person Lesson Recordings

Empirical Tuition may use video or audio recording during in-person tutoring sessions for safeguarding, quality assurance, and security purposes.

Recordings are used solely to ensure the safety and professionalism of tuition sessions.

They are stored securely and are only accessible to authorised personnel.

Recordings are not shared externally except when required by law or safeguarding authorities.

Footage is automatically deleted after 30 days, unless it needs to be retained longer due to a safeguarding or legal matter.

No recording data is used for marketing or promotional purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential site functionality;

Analyse website performance and usage;

Personalise your browsing experience.

You can adjust cookie settings in your browser, but some site features may not function properly if cookies are disabled.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share data only in the following circumstances:

With trusted service providers who perform tasks on our behalf (e.g., payment processing or IT support), under strict confidentiality agreements.

When required by law, court order, or government request.

To protect the rights, property, or safety of Empirical Tuition, our users, or others.

6. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy, to comply with legal requirements, or to resolve disputes.

7. Data Security

We implement reasonable technical and organisational measures to protect your information from loss, misuse, and unauthorised access. However, no system is completely secure, and we cannot guarantee absolute security of your data during transmission or storage.

8. Your Rights

You have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Withdraw consent for data processing, where applicable.

Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated.

Requests can be submitted to contact@empiricaltuition.co.uk

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the “Last Updated” date revised accordingly. Continued use of our services after any updates constitutes acceptance of the new policy.